TERMS & CONDITIONS

EVENTS & WORKSHOPS
No refunds, cancellations, exchanges or transfers.

FLEXI & HARK YOGA HUB MEMBERS

 

The Flexi Membership includes:

  • The Flexi membership is a fortnightly direct debit membership which has a minimum term of twelve weeks. After twelve consecutive weeks, the memberships will automatically continue on a fortnightly basis until termination of the membership by either party.

  • The Flexi Membership allows you to attend unlimited scheduled classes during your payment period and excludes attendance at events, workshops, retreats or other special events.

  • You are entitled to a 10% discount on Workshops and Merchandise.

  • Unlimited access to Hark Yoga Hub - an online portal that provides unlimited access to a variety of regularly updated classes, instructional videos and other resources.

 

The Hark Yoga Hub includes:

  • The HY Hub membership is a fortnightly direct debit membership that may be cancelled at any time.

  • The HY Hub allows you unlimited access to the online portal and excludes attendance at the studio, events, workshops, retreats or other special events.

 

Terms & Conditions:

  • Fortnightly fees will be deducted via client authorised automatic credit card or nominated bank account. Payment in fortnightly increments by any other means is not permitted.

  • Clients will be notified if their credit card or bank account payment fails to authorise for any reason, and a $5 administration fee will apply for every unsuccessful attempt to obtain payment. Please note that if an authorised bank account is not provided within 7 calendar days of the original rejection date a $9.90 late fee will also be charged by Ezidebit directly and will not be absorbed by Hark Yoga. Please note your bank statement will show "Ezidebit AU Newstead" for all Ezidebit payments and this will indicate your payment to Hark Yoga.

  • All services will be deactivated if an account becomes more than 30 calendar days in arrears.

  • Late Cancel/No Show policy – Until further notice, students may cancel their class booking up until 3hrs before the class start time. If you late cancel within the 3 hour window or do not show up to the class start time, a fee of $3 (to be donated to charity) will be applied to members.

  • Memberships may not be shared or transferred.

  • Sharing your HY Hub log in details is strictly prohibited and may lead to termination of your membership.

  • Memberships may not be shared or transferred.

  • To suspend or cancel your direct debit, you must email admin@harkyoga.com.au at least 48 hours in advance of your next billing date in order for your request to be effective from the next billing cycle. Billing date is based on your activation date.

  • Direct Debits may be suspended up to twice per year in writing to admin@harkyoga.com.au for a minimum of two weeks and a maximum of six weeks.

 

CLASS PASSES AND 6 & 12 MONTH PASSES

  • Class packs, class passes, and 6 & 12 month passes exclude attendance at events, workshops, retreats, or other special events.

  • 10 class packs have an expiry of 3 months and 20 class packs have an expiry of 6 months.

  • No extensions or suspensions are applicable.

  • No transfers or refunds apply.

  • All passes are activated from the date of first visit. 

  • Late Cancel/No Show policy – Until further notice, students may cancel their class booking up until 3hrs before the class start time. If you late cancel within the 3 hour window or do not show up to the class start time, a class pass will be deducted from pass holder accounts.

  • 6 & 12 Month Unlimited pass holders are entitled receive a 10% discount off workshops & merchandise

14 DAY INTRODUCTION PASS

  • The Intro Pass is valid for 14 days from the pass activation date. The activation date is the date of the first class booked or attended on the pass.

  • The Intro Pass allows you to attended an unlimited number of regularly scheduled classes during the pass activation period of 2 weeks.

  • The Intro Pass is available for new members, once only.

  • No transfers, refunds, extensions or suspensions apply.

CLASS CANCELLATIONS/NO SHOW

You may cancel a class reservation up to 3 hours before the class start time FREE of charge. If you late cancel within the 3 hour window or do not show up to the class start time, the following will apply:

  • For class passes and class packs, you will forfeit your booked class and a pass will be deducted from your account.

  • For 6 & 12 Month and Flexi Membership pass holders, a fee of $3 (to be donated to charity) will be applied.

STUDIO PROCEDURES

  • To ensure students can practice peacefully and classes can start on time, the studio doors will be locked one minute prior to class commencing. If you are running a few minutes late, please notify our reception staff and they will do their best to fit you into the next class.

  • Our studio space is a mobile free zone. It is for this reason we request you turn your mobile phone off and leave it in the pigeon holes provided.

  • Our teachers carefully plan each class to try and give you the best overall experience which includes ensuring classes start and finish on time. To avoid disruption to other students, we request you do not leave a class before it finishes.

GENERAL

  • The timetable is subject to change and classes may be cancelled or moved to a different timeslot without notice. Hark Yoga is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

  • Hark Yoga is not responsible for the safekeeping of your belongings.

  • Hark Yoga reserves the right to refuse entry at any time.

  • All purchases are final. Hark Yoga does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

  • All passes and memberships are non-transferable or interchangeable.

  • Passes and membership may not be shared. Anyone discovered sharing memberships will be denied entry and forfeit their pass or membership permanently.

  • Prices may increase from time to time to reflect increases in costs and benefits.

  • Concession rates are available at 10% off the full price of all regular yoga class pricing options. Concession rates are only available for purchase in the studio and are not offered in conjunction with any other special offer. Concession students must present proof of identification at time of purchase.

Please ensure you have read and understood the COVID-19 Student Guidelines HERE before attending the studio.